Equipment guide

Ductless Heat Pump error codes

Codes are manufacturer-specific. Choose the exact brand shown on your equipment.

E1
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies E1 as: Room-temperature sensor failure. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

E14
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies E14 as: Indoor fan motor malfunction. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

E2
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies E2 as: Indoor-coil sensor failure. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

E4
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies E4 as: Indoor EEPROM error. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

E7
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies E7 as: Communication fault between the indoor and outdoor units. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F1
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F1 as: IPM protection. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F11
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F11 as: Compressor deviation from normal operation. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F12
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F12 as: Outdoor EEPROM error. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F19
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F19 as: Power voltage is too high or too low. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F2
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F2 as: Compressor overcurrent. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F21
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F21 as: Defrost-temperature sensor failure. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F22
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F22 as: AC overcurrent protection for the outdoor unit. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F23
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F23 as: Single-phase compressor overcurrent protection. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F25
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F25 as: Compressor-discharge temperature sensor failure. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F27
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F27 as: The compressor has a locked rotor or stopped momentarily. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F28
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F28 as: Station detection-loop error. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F3
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F3 as: Communication fault between the IPM and outdoor PCB. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F36
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F36 as: Outdoor-coil temperature sensor failure. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F4
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F4 as: Compressor-discharge over-temperature protection. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F6
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F6 as: Ambient-temperature sensor failure. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F7
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F7 as: Suction-temperature sensor failure. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.

F8
GE

The official GE Altitude Series Ductless Split Heat Pump Service Manual identifies F8 as: Outdoor DC fan motor fault. This definition applies only to 2019 GE Altitude Series ductless split heat pumps.