Equipment guide
Connect Series Heat Pump error codes
Codes are manufacturer-specific. Choose the exact brand shown on your equipment.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies C4 as: Outdoor-unit jumper-cap error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies E1 as: Case-sensitive E1 indicates compressor high-pressure protection; lowercase e1 indicates a high-pressure sensor error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies E3 as: Compressor low-pressure protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies E4 as: Compressor discharge-air high-temperature protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies EE as: Case-sensitive EE indicates an outdoor-unit memory-chip error; lowercase ee indicates a drive memory-chip error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies F2 as: Condenser temperature sensor error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies F3 as: Outdoor ambient temperature sensor error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies F4 as: Discharge temperature sensor error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies F6 as: Outdoor-unit tube temperature sensor error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies H4 as: Overload protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies H5 as: IPM protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies H6 as: DC fan error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies H7 as: Driver out-of-step protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies HC as: Power-factor-correction protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies Lc as: Startup failure. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies P0 as: Driver reset protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies P5 as: Over-current protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies P6 as: Communication error between the master control and driver. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies P7 as: Driver-module sensor error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies P8 as: Driver-module high-temperature protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies PA as: AC-current protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies Pc as: Driver-current error. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies PH as: Bus high-voltage protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies PL as: Bus low-voltage protection. This definition applies only to 2020 GE Connect Series split heat pumps.
The official GE Connect Series Split Heat Pumps Service Manual 31-5000483 Rev. 1 identifies PU as: Charge-loop error. This definition applies only to 2020 GE Connect Series split heat pumps.